TransLink is testing different types of seats for future buses
Which seat feels “just right?”
That’s the question TransLink is asking in a whole different kind of immersive public consultation.
The transit authority is choosing between two types of new bus seats that will be used in a future order for new battery-electric buses.
Passengers can give their opinion by voting for their favorite seat. The two different bus seats are at the SeaBus terminal at Lonsdale Quay, where passengers can sit down and vote by scanning the QR code with their smartphone.
The ‘winning seat’ based on customer feedback will be fitted to 14 incoming battery electric buses due to arrive later this year, enabling bus route No. 100 – along Marine Drive between Marpole Loop in South Vancouver and SkyTrain. 22nd Street Station in New Westminster — which will become TransLink’s first 100% battery electric bus route. The selected seat type could potentially be used on other buses ordered in the future.
TransLink says optimal seat selection is part of its customer experience action plan to improve concepts, projects and strategies that make using public transit more comfortable, including the introduction of new conveniences and “creature comforts”.