The 10 Worst Cars for Owner Satisfaction
Consumer Reports compiled a list of the 10 worst cars for owner satisfaction, and the Toyota (MT) – Get the report from Toyota Motor Corp. C-HR takes the last price.
The ratings come from the publication’s customer survey. “The Owner Satisfaction Score – based on whether owners say they would definitely buy the same car again if given the choice – measures whether a car has met expectations.”
Full ratings details are only available to Consumer Reports subscribers, but he gave snippets of his overall rating for each car.
Only 29% of owners said they would buy the C-HR again, Consumer Reports said.
“Once past the C-HR’s edgy styling, we found that this Toyota drove well, but had a few glaring flaws that could put it off course for potential buyers,” Consumer Reports said, without specifying them.
The second worst on the list is the Ford (F) – Get Ford Motor Company report EcoSport, with only 30% of owners saying they would buy it again. It has “goofy exterior styling and tiny wheels,” Consumer Reports said.
Third on the list is the General Motors (GM) – Get General Motors company report Chevrolet Trax, with 37% of owners saying they would buy it again. “Chevy’s strategy appears to have been to produce a simple placeholder under the Equinox, using a cheaply cobbled-together model from the disappointing, price-built Sonic,” Consumer Reports said.
#4 on the list is the Infiniti Q50, with 40% of owners saying they would buy it again. The car “offers the power of a V6 for the price of competitors’ four-cylinder engines,” Consumer Reports said. But this “sacrifices fuel economy”.
Number 5 is the Nissan Rogue Sport, with 42% of owners saying they would buy it again. “Rogue Junior would be a more appropriate name for this subcompact SUV,” Consumer Reports said. “It looks like a shrunken version of the regular Rogue, but it’s not sportier to drive.”
Number 6 is the Infiniti QX50, with 46% of owners saying they would buy it again. “The engine doesn’t deliver the promised performance or fuel economy gains, and the controls are confusing to use, all of which combined to leave us disappointed,” Consumer Reports said.
Number 7 is the Stellantis (STLA) – Get the Stellantis NV report Jeep Compass, also with 46% of owners saying they would buy it again. “It doesn’t compare in many ways,” says Consumer Reports. “Take into account a price that is generally higher than that of better competitors, and the result is that buyers should be pushed in another direction.”
Number 8 is the renegade jeep, also with 46% of owners saying they would buy it again. Consumer Reports didn’t say anything bad about the car. “Judging by its looks and presence alone, there’s a lot to like about the Jeep Renegade,” he said.
Number 9 is the Cadillac XT4, with 47% of owners saying they would buy it again. “It does well in CR’s track tests, but Cadillac’s recent below-average reliability track record lowers its overall score,” Consumer Reports said.
Number 10 is the Kia Forte, also with 47% of owners saying they would buy it again. “While at one time it was one of the best affordable cars, the current model has regressed to basic transportation,” Consumer Reports said. “It suffers from a stiff ride and its cabin is extremely noisy, even by modest class standards.”