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Biscuits

Like many other websites, we place small information files called “cookies” on your computer.

Why do we use cookies?

To remember your settings, for example your language and location. This means that you don’t have to keep entering this information when you visit a new page.

To find out how you use the site to help us update and improve it.

How do I change my cookie settings?

You can change your web browser settings so that it does not accept cookies. For more information visit AboutCookies.org.

However, this may prevent you from using some of the online features and services of this website.

Cookies that we use

Cookies perform many different functions and we use 2 types of cookies:

Required functionality cookies – these cookies are essential for the site to function.

Performance and functional cookies – these cookies help to improve the performance and usability of this website, for example by providing you with personalized services.

See the list of cookies we use on our website:

name Type How we use it How long do we use the information for

ASP.Net_Sessions

Required functionality

An automatic cookie installed by our software.

Just for the time you spend on our site.

Server ID

Required functionality

An automatic cookie installed by our software.

Just for the time you spend on our site.

_Georgia

Required functionality

To track the effectiveness of our website using Google Analytics.

2 years

saved-pages

Performance and Features

To save the pages you visit by clicking on the heart at the top of the page.

1 month

postal geocode

Performance and Features

This stores your postcode (or partial postcode) when we ask for your location.

Just for the time you’re on our website or 30 days (you choose that).

geographic coordinates

Performance and Features

This stores your location as a pair of latitude / longitude coordinates.

Just for the time you’re on our website or 30 days (you choose that).

reckonerName-history

Performance and Features

This keeps a history of all responses submitted to the ready calculator.

This is defined in the check for each loan account. If you have not interacted with the ready counter for the set number of days, the cookies are deleted.

reckonerName-content

Performance and Features

This keeps a history of clicks on the content cards while using the ready counter.

This is defined in the check for each loan account. If you have not interacted with the ready counter for the set number of days, the cookies are deleted.

SQ_SYSTEM_SESSION

Required functionality

Used to track user sessions on forms hosted at eservices.hertfordshire.gov.uk

Just for the time you spend on our site.

Third party cookies

There are links and content from other sites and services on our website. These sites and services set their own cookies.

Below is a list of cookies that other sites and services use:

Service name Goal More information

Google Analytics (_utma / b / c / z)

These are used to compile reports for us on how people use this site.

Cookies of the same name are also used for the same purpose by other sites such as Building the future, Campaign management service and LIS Hertfordshire.

Visit the Google analytics for more information on the cookies they use.

You can prevent the collection and use of data by Google Analytics by installing the Disable browser add-on.

Google Translate – googtrans

This cookie is used to remember which language to translate each page into if you have chosen to do so.

It expires at the end of your browser session.

Bing

We use a Bing cookie to track the success of our marketing campaigns and make them more effective.

Visit Bing to learn more about their cookies.

Google

We use a Google cookie to track the success of our marketing campaigns and make them more effective.

Visit Google to learn more about their cookies.

Facebook

We have a number of presences on Facebook that we can link to. Facebook may set some of its own cookies if you follow these links.

Visit Facebook to learn more about their cookies.

Twitter

We have a number of Twitter presences and feeds you may want to follow or read from this website. Twitter may set some of its own cookies.

Visit Twitter to learn more about their cookies.

Youtube

We have a YouTube channel, which we can link to. YouTube may set some of its own cookies if you follow these links.

Visit Youtube to learn more about their cookies.

Net loan

This ASP.NET_Sessionid cookie is essential for the operation of the Netloan secure online payment site and is set when you arrive on the site. This cookie is deleted when you close your browser.

Hot pot

This session cookie is set to tell Hotjar if this visitor is included in the sample used to generate funnels.

Visit Hot pot to learn more about their cookies.

Site improvement

These cookies are set to help us report how people are using the site so that we can improve it.

Visit Site improvement to learn more about their cookies.



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